Terms & Conditions
Last updated: 02-07-2026
Welcome to LEDMirror.in (“we,” “us,” “our,” “the Company”). These Terms & Conditions (“Terms”) govern your access to and use of the website https://ledmirror.in (the “Website”) and any purchase you make through it. By accessing or using this Website, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Website.
1. About Us
LEDMirror.in is operated by NI EXIM, with its registered office at 24, V.N. Gardens, Patel Road, Coimbatore, Tamil Nadu, India — [PIN Code].
For any queries relating to these Terms, you may contact us at:
- Email: info@ledmirror.in
- Phone: +91 98942 33337
2. Eligibility
By using this Website, you confirm that you are at least 18 years of age, or are using the Website under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
3. Products and Descriptions
3.1. We sell premium LED mirrors and related products, including standard, custom-sized, and made-to-order items, through this Website.
3.2. We make reasonable efforts to display product colours, finishes, and dimensions accurately. However, actual product appearance may vary slightly due to screen settings, lighting, and photography. Minor variations in glass tone, LED colour temperature, or frame finish do not constitute a defect.
3.3. All product specifications, prices, and availability are subject to change without prior notice.
4. Custom and Made-to-Order Products
4.1. Many products on this Website are manufactured to your specified size, shape, or design (“Custom Products”) using our online price calculator or a custom quotation.
4.2. Once production has begun on a Custom Product, the order cannot be cancelled, modified, or returned for a change of mind, except where the product is defective or materially different from what was ordered. This is in addition to, and should be read together with, our Returns & Replacements Policy.
4.3. You are responsible for verifying all measurements, design details, and specifications before confirming a custom order. We are not liable for errors arising from measurements or specifications provided by you.
5. Pricing and Payment
5.1. All prices listed on the Website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout.
5.2. Prices for custom-sized products are calculated using our online price calculator based on the dimensions and options you select. The final price shown at checkout is binding once payment is completed.
5.3. We accept payments through the payment methods made available at checkout, including [payment gateway, e.g. Razorpay] and any other methods listed on the Website. All payments are processed through secure, PCI-DSS compliant third-party payment gateways; we do not store your full card or payment credentials.
5.4. In the event of a pricing error due to a technical or typographical fault, we reserve the right to cancel the order and issue a full refund, and will notify you promptly if this occurs.
6. Order Confirmation and Acceptance
6.1. Placing an order on the Website constitutes an offer to purchase. An order is only accepted once you receive an order confirmation (via email/SMS/WhatsApp) or once dispatch is confirmed.
6.2. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or unavailability of stock or materials, in which case any amount paid will be refunded in full.
7. Shipping and Delivery
7.1. Orders are shipped through our logistics partners, including [FedEx, DHL, Delhivery, Bluedart, or others as applicable], depending on your location and the size/nature of the product.
7.2. Estimated delivery timelines will be communicated at the time of order or shown on the product page. Timelines are estimates only and may vary due to customization, courier delays, or circumstances beyond our control (see Section 13, Force Majeure).
7.3. Please inspect your package at the time of delivery. Any visible damage to the packaging should be noted with the delivery agent, and photographic evidence should be shared with us within [24–48 hours] of delivery, in accordance with our Returns & Replacements Policy.
7.4. Risk in the goods passes to you upon delivery. Title passes upon full payment.
8. Cancellations, Returns, Replacements, and Warranty
8.1. Cancellation, return, and replacement terms — including timelines, conditions, and exclusions for custom products — are set out in full in our Returns & Replacements Policy, which forms part of these Terms.
8.2. Warranty coverage for LED electronics, glass, and hardware is as stated on the relevant product page and in our warranty documentation.
8.3. Warranty does not cover damage caused by misuse, unauthorized repair, improper installation, electrical fluctuation, natural disasters, or normal wear and tear.
9. Intellectual Property
9.1. All content on this Website — including text, graphics, logos, product designs, images, and software — is the property of LEDMirror.in or its licensors and is protected under applicable Indian and international intellectual property laws.
9.2. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.
10. User Accounts
10.1. If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
10.2. You agree to provide accurate and current information and to notify us immediately of any unauthorized use of your account.
11. Prohibited Use
You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms;
- Attempt to gain unauthorized access to any part of the Website or its systems;
- Upload or transmit viruses, malicious code, or engage in any activity that disrupts the Website;
- Use automated means (bots, scrapers) to access or extract data from the Website without our written permission;
- Post false, misleading, or fraudulent reviews or content.
12. Limitation of Liability
12.1. To the maximum extent permitted by law, LEDMirror.in shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of products, including but not limited to loss of profits, data, or business opportunity.
12.2. Our total liability for any claim arising from a purchase shall not exceed the amount paid by you for the specific product giving rise to the claim.
12.3. Nothing in these Terms limits any liability that cannot be excluded under applicable Indian law, including the Consumer Protection Act, 2019.
13. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to natural disasters, strikes, courier/logistics disruptions, government action, pandemics, or supply chain shortages.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts at Coimbatore, Tamil Nadu.
15. Grievance Redressal
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the Grievance Officer for LEDMirror.in is:
Name: Somas Kandhan Email: somas4u@gmail.com Address: 24, V.N. Gardens, Patel Road, Coimbatore, Tamil Nadu, India -641003.
We will acknowledge complaints within [48 hours] and aim to resolve them within [30 days] of receipt.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
17. Related Policies
These Terms should be read together with our:
- Privacy Policy
- Returns & Replacements Policy
- Shipping Policy
18. Contact Us
If you have any questions about these Terms, please contact us at:
LEDMirror.in 24, V.N. Gardens, Patel Road, Coimbatore, Tamil Nadu, India Email: info@ledmirror.in Phone: +91 98942 33337
